Elated After Life-Changing Orthopedic Surgery

For four years, Mallory Owens lived in a world of pain. Constant, intense shoulder pain interfered with her work and disrupted her sleep. Mallory's search for a way out of the pain led her to a Mayo Clinic orthopedic surgeon who finally was able to offer the solution Mallory needed.

For four years, Mallory Owens lived in a world of pain. Constant, intense shoulder pain interfered with her work and disrupted her sleep. Mallory’s search for a way out of the pain led her to a Mayo Clinic orthopedic surgeon who finally was able to offer the solution Mallory needed.


Mallory Owens had been to 300 doctors’ appointments and undergone nearly 20 imaging scans by the time she arrived at Mayo Clinic in November 2017. Four years earlier, when she was 22, Mallory was involved in a devastating car accident that, among other injuries, left her with persistent shoulder pain that perplexed physicians.

The
pain, says Mallory, felt like a lion mauling her left shoulder. The ever-present
pain spiked when she coughed, raised her arms or sat up straight in a chair. Any
effort to relieve the pain, such as physical therapy, only worsened it. While wearing
back braces helped control the pain, it was never far away.

“I
couldn’t get dressed. I couldn’t do my hair. I had to wear two braces to get in
my car and drive,” says Mallory, who lives in Raleigh, North Carolina. “I
tried to conceal the world of pain that I was living in from other people
because I didn’t want my pain to define me.”

When
Mallory failed to get relief from local providers, she broadened her search for
a remedy. Late at night, unable to sleep due to the pain and frustrated by a
lack of answers, she read research studies. “I would look up medical
journals for pain similar to my own,” Mallory says. “I looked up
authors, contributing doctors. I looked up where they practiced and their
medical institutions.”

As time passed, Mallory worked her way down the list of specialists she had compiled during her late-night reading. She visited medical centers in Florida, Illinois, Kentucky and New York. Near the end of the list was Bassem Elhassan, M.D., an orthopedic surgeon at Mayo Clinic in Rochester. During one Mallory’s out-of-state appointments, she was referred to Dr. Elhassan. When she read about his pioneering work in scapular repair, she believed she might have found someone who could help.

A
few weeks later, Mallory’s phone rang. When she picked up, Dr. Elhassan was on
the other end. “He said, ‘Hi, this is Dr. Elhassan, and I heard you have
some questions about tendon surgery,'” Mallory says. “Never in my
life have I felt so relieved to know there was a doctor who was not only able
to help me, but very compassionate about his patients and so devoted to work. It
was a turning point in my long road to recovery.”

At an appointment in Mayo Clinic’s Department of Orthopedic Surgery several weeks later, Dr. Elhassan told Mallory he had experience with her kind of injury, and he offered a surgical repair to correct the problem. “I was proactively, on a daily basis, trying to find a doctor who could help me, and it took four years until I got to Mayo,” Mallory says. “Without Mayo and Dr. Elhassan, I am convinced that I would have never recovered.”

A multifaceted mystery

From
the time Mallory was young, her shoulder blades, or scapulae, were different
from other children. When she lifted her arms out in front of her body, her
shoulder blades visibly stuck out like small wings. That condition — known as
scapulo-thoracic abnormal motion, or STAM — is caused by abnormality in the
muscles or bones around the scapulothoracic region. One of the most common
reasons it develops is dysfunction or paralysis of the serratus anterior muscle
— a large band of muscle that wraps around the rib cage and connects to the
scapula.

While
the condition can be debilitating and lead to limited upper body function, it
didn’t significantly affect Mallory’s ability to exercise or work. But it did interfere
with some activities. “I always thought I had a weak, small-boned upper
body,” Mallory says. “If you compare me to an average person, I have
a harder time performing daily activities, such as opening doors, carrying
groceries and driving a car.”

“Every doctor I met with would say that something was definitely wrong with me, but they didn’t have any answers or weren’t able to help.”

Mallory Owens

When
the car accident occurred, Mallory’s obvious injuries, including bone and nerve
damage to her left hand, wrist and arm, were treated promptly and slowly
healed. After several months of recovery and rehabilitation, Mallory returned
to work. Two weeks after resuming her job, however, her left shoulder blade,
which had always stuck out, began hurting terribly.

“I’d
be at work some days, and the pain would get so bad that I would have
neurological side effects like hand tremors and slurred speech,” Mallory
says.

The specialists Mallory visited for help with her scapular pain ordered an array of tests, including, MRIs, CT scans and electromyographs, to assess the health of her muscles and the nerve cells that control them. The results all came back normal. While several specialists recognized that there was a unique aspect to Mallory’s condition, none offered a solution.

“Every
doctor I met with would say that something was definitely wrong with me, but
they didn’t have any answers or weren’t able to help,” Mallory says.

Experienced, precision care

What
was wrong with Mallory was quite difficult to identify, says Dr. Elhassan. “Sometimes
when the scapula is not working well, and patients have a lot of pain, the
nerve exam and testing might look normal, and nothing in imaging shows muscle
damage,” he explains. “Scapulo-thoracic movement is very unique, and
in my opinion, a detailed physical examination based on very good understanding
of anatomy and biomechanics of this movement is much more important than
imaging and other testing.”

During
Mallory’s exam, Dr. Elhassan looked at whether the muscles surrounding her
scapula were functioning normally. While Mallory’s individual muscles didn’t
show evidence of paralysis or damage, that didn’t necessarily mean her muscles
were activating in a normal sequence for movement. “If the muscles are
working in an abnormal sequence of activation, then this will cause STAM and,
in this case, cause dysfunction of the shoulder and pain,” he says.

The
car accident caused Mallory’s serratus anterior muscle to stretch and further
disrupt the stability and motion of the scapula on her chest wall. When the
muscle healed, even though it had relatively normal contraction, it retained
the abnormal elongated shape and motion. “By the time I saw her, the
muscles were recovered,” Dr. Elhassan says. “But the muscle anatomy,
the length of the muscles, the position of the muscle, and the way they
activate around the scapula were abnormal.”

As a result, the sequence of muscular contractions required for movement was out of order. Instead of the scapula being stabilized on the chest wall, the persistently elongated serratus muscle, and its inability to maintain the scapula’s position on the chest wall, led to ongoing STAM and winging of the scapula off the chest wall.

To
restore function and eliminate pain, Mallory needed surgery. The repair would
reanchor the muscles responsible for scapular movement to her chest wall.
Surgery also would encourage the distorted muscle to regain its earlier shape.

Mallory’s
operation, which took place in March 2018, was one of the first such repairs
that Dr. Elhassan performed at Mayo Clinic. During the procedure, Dr. Elhassan
made a hole in the bottom tip of the scapula bone. Inserting a donor tendon
through the hole, he wrapped the tendon around one rib and fastened it on
itself. “If we pull the scapula in and force it to stay on the chest wall
for a while, then the muscle will shorten over time,” Dr. Elhassan says. “Over
three, four, five months, the scapula will be able to move freely. By that time,
the brain will be able to give the sequence of movements that are more
organized to restore normal mechanics of the motion.”

Dramatic, enduring results

Mallory’s
shoulder was immobilized for three months after surgery. She moved back home
with her family and depended on caregivers to help her through her days. “It
was a really tough recovery, but it was well worth it,” Mallory says.

When
her restrictions were lifted, she moved her left arm in ways that were
impossible before. Some motions that should have been pain-free, however,
continued to cause discomfort. That pain was related to inflammation of the
bursa — a lubricating tissue beneath the scapula, between the scapula and the
chest wall.

“Mayo Clinic, with its holistic approach and exceptional level of care for your well-being, is everything that a patient could ever imagine.”

Mallory Owens

In September 2018, Mallory underwent a second operation, also performed by Dr. Elhassan. This surgery, a scapulothoracic bursectomy, involved removal and debridement of the inflamed bursa, as well as removal of a small portion of scapular bone that typically causes bursitis.

After
that, the change in her shoulder pain was like night and day, Mallory says. Unfortunately,
as the shoulder pain diminished, other accident-related pain became more
apparent. “When I look back to two years ago when I had a lion mauling my
shoulder, I also had other underlying sources of pain. I wasn’t able to feel that
due to the intense pain I was constantly enduring,” Mallory says. “Although
the lion was tamed through surgery, I’m still working with Dr. Elhassan on
resolving the few lingering sources of pain.”

There
is no question in Mallory’s mind that Mayo Clinic is the place that will give
her the best chance at a full recovery. “Mayo Clinic, with its holistic approach
and exceptional level of care for your well-being, is everything that a patient
could ever imagine,” she says. “Mayo is a truly special place, and I will
always hold it very close to my heart. Whatever happens in the years to come, I
know I’ll always be in good hands, thanks to Mayo Clinic.”


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